How to install and configure the Queue Management System?

The Installation section of your console provides all settings available for each queue of your account:

Among these settings you can find:

• You choose the scheduling location/company to associate to this queue, so that related staff members can access the queue dashboard ;
• A SMS notification can be sent to the next customer in line, if (s)he is waiting for more than 10 minutes ;
• Tags can be defined so that a staff can pick one or more tags to the served client ;
• A custom form can be mapped to the QMS registration form ;
• Custom CSS can be configured to adapt the look&feel of the QMS widgets to your brand.
  • For instance: https://agendize.freshdesk.com/fr/support/discussions/topics/4000344216

Once you click on Publish, you can access all URL:

• Customers interface: URL for the registration widget, briefly displaying a confirmation to the client with full name ;
• Anonymous customers interface: URL for the registration widget, briefly displaying a confirmation to the client with initials ;
• Anonymous customers interface: URL for the display widget, displaying firstnames of waiting clients ;
• Public interface: URL for the display widget, displaying full names of waiting clients.