Reports

Standard charts

Modified on Wed, 21 Oct at 4:22 PM

Reporting · Reports

This section presents the charts shared by all Agendize buttons.

Summary

  1. The "Summary" panel is added to your report page by default. If it is not, you can add it from the "Edit this report" button.
  2. You will find the following section:

    These figures give you an overview of how your buttons were used during the selected period, compared with "all time" (in the right-hand column).
    "Total engagements" is the total number of actions your customers completed successfully.

Included buttons

  1. Add the new "Included buttons" panel to your report page.
  2. Scroll down to this new section:

    This section lets you check which buttons are included in the current report.

Engagements by day of the week

  1. Add the new "Engagements by day of the week" panel to your report page.
  2. Scroll down to the following new chart:

    The chart shows how many "engagements" you get on each day of the week. Note that an engagement means the customer was able to reach you and the process completed successfully.

    This lets you see at a glance on which days of the week you get the most actions

Engagements by hour of the day

  1. Add the new "Engagements by hour of the day" panel to your report page.
  2. Scroll down to the following new chart:

    This chart shows your activity by hour of the day. In this example, most actions take place between 6 pm and 7 pm.

Efficiency by button

  1. Add the new "Efficiency by button" panel to your report page.
  2. Scroll down to this new section

    This section lets you compare the efficiency of your buttons. "Opened" means that a button was clicked but the customer did not continue the process.

    Note that if you create a custom report and select, for example, a single "Click to call" button, you will see at a glance how many users do not start a call after clicking that button.

Total engagements

  1. Add the new "Total engagements" panel to your report page.
  2. Scroll down to this new section

    - The x-axis represents the timeline
    - The y-axis represents the number of actions

    This chart shows the number of actions obtained on your website for a specific period.

Collected information

  1. Add the new "Collected information" panel to your report page.
  2. Scroll down to this new section:

    Email addresses: the list of email addresses collected from your customers
    Phone numbers: your customers' numbers, by button name and date of use
    IM addresses: your customers' instant messaging addresses

Engagements by feature

  1. Add the new "Engagements by feature" panel to your report page.
  2. Scroll down to this new section:

    This panel shows all your engagements by feature.

Engagement locations

  1. Add the new "Engagement locations" panel to your report page.
  2. Scroll down to this new section:

    This panel shows which countries your engagements come from. Hover over a colored country to see how many engagements you received from it.

Was this article helpful?

That’s Great!

Thank you for your feedback

Sorry! We couldn't be helpful

Thank you for your feedback

Let us know how can we improve this article!

Select at least one of the reasons
CAPTCHA verification is required.

Feedback sent

We appreciate your effort and will try to fix the article