Partoo | Adding an appointment URL to your company page

With Agendize and Partoo, implement an effective web-to-store strategy to stand out from the competition and make every appointment a successful experience. 

This article details the integration possibilities that allow you to strengthen your online visibility, improve your e-reputation, and facilitate exchanges with your customers.

As a reminder, Partoo is an all-in-one SaaS solution for managing local marketing. It helps more than 300,000 businesses optimise their online visibility, manage customer reviews and centralise their communications via tools such as Presence Management (Google listings), Review Management (review management), Review Booster (review solicitation), Review Benchmark (competitor comparison), Feedback Management (satisfaction survey), and Messages (centralisation of customer chats). With a team of over 400 employees worldwide, Partoo supports both large brands (Club Med, Carrefour, Leroy Merlin, Starbucks) and small businesses.

Add your appointment booking buttons to the Partoo Store Locator

The store locator is an essential tool for strengthening your relationship with your customers and optimising their shopping experience. It allows you to effectively direct your visitors to your points of sale while improving your online visibility and your natural and local search engine optimisation.

Thanks to the integration between Agendize and Partoo, your Agendize online appointment booking buttons are added to the Partoo Store Locator.

Here is an example on the results page:

Here is an example on a local page:

How can this be done?

• Contact your Partoo and Agendize Customer Success teams to validate the reverse schedule.

• Choosing how to integrate the Agendize widget into your Store Locator

  • IFRAME

  • POP-IN

  • Direct URL (disconnection)

• Alignment, verification, and mapping of establishments between solutions (via Agendize's externalID field)

• Communicating your Partoo account API key to Agendize

• The Agendize API sends your appointment booking URLs to Partoo.

• Publishing appointment booking buttons on your store locator account

If a business is modified in Partoo, the API script developed by Agendize takes care of the update.

Prerequisites:

• Online appointment scheduling with Agendize

• Store Locator Partoo

• API keys

Would you like to learn more about the benefits of this integration? We invite you to check out our customer case study https://www.agendize.com/cas-clients/club-med  and the webinar https://www.youtube.com/watch?v=uvav72NZAgg 

Add the address of your appointment booking service to your Google Business Profile listings managed by Partoo.

When users search for your business on Google, your Google Business Profile (GBP) page should be as complete as possible. Did you know that you can allow your customers to book appointments directly from their Google search results page? There is a specific "Book an appointment" field on the results page to direct your customers to the booking process.

How can this be done?

• You must first copy the web address of your appointment booking link (tutorial: Build your own appointment booking URL).

• Then, log in to your Partoo account and select the location for which you want to add your appointment booking link.

• Once the location is selected, paste your Agendize URL into the "Booking Links" field under the Links > Additional URLs section of your location.
  (tutorial: How to manage additional Google Business Profile URLs from Partoo? | Partoo - Help Center).

  Prefer to redirect your Google visitors to your website?
  You can enter the URL of your local page (Partoo Store Locator) that includes your Agendize widget in this field instead.

Prerequisites:

• Agendize Online Appointment Scheduling

• Partoo Presence Management

Add your booking links in your Partoo Messages

How to do this?

You must first copy the web address of your appointment booking link
(tutorial: Build your own appointment booking URL).

Then paste your Agendize link into the Partoo Messages editor
(tutorial: How to create a response template in Partoo Messages?).

Prerequisites:

• Agendize Online Appointment Scheduling

• Partoo Messages

Track the source of your appointments

Make sure to personalize your Agendize URLs by adding the source of the booking
(tutorial: GET and JS parameters of the booking widget).

For example:

• &source=store-locator → to identify bookings from the Partoo Store Locator

• &source=GBP → to indicate bookings from your Google listings

• &source=Messages → to indicate bookings from your Messages

These indicators will be visible in the Appointments by Source report available in your Agendize Console.

Prerequisites:

• Agendize Online Appointment Scheduling

• Agendize Report

Request customer reviews after appointments

Option 1: Your Agendize Console allows you to automatically send an email and/or SMS after each appointment.
The message templates can be edited to adapt the content and the button link
(tutorial: Google Business Profile | Collect customer reviews).

Option 2: Configure an Agendize Watcher to automatically send a JSON to your CRM connected to
Partoo Feedback Management and/or Review Booster
(tutorial: Watchers & Webhooks API).

Prerequisites:

• Agendize Online Appointment Scheduling

• Partoo Feedback Management and/or Review Booster

• API keys (if using Agendize Watchers)

Solutions for networks and enterprise clients

Managing multiple store locations and want to add appointment links for multiple POIs?

The Agendize and Partoo APIs will help you with large-scale deployment or integration with third-party tools.

• Agendize features: Agendize Developers

• Partoo features: Partoo - REST API

• Contact Partoo: joelle.gilbert@partoo.fr