Yext | Adding an appointment URL to your company page

Introduction

Are you tired of customers finding you online, only to drop off before making contact? That’s where Agendize + Yext comes in. Together, we help you own your online presence, and turn discovery into conversion.

This article details the integration possibilities that allow you to strengthen your online visibility, improve your e-reputation, and facilitate exchanges with your customers.

Integrate Agendize Online Appointment Scheduling with Yext Local Pages.

Add your Agendize online appointment scheduling buttons to your store locator.

How to do this?

• Choose how to integrate the Agendize widget into your Yext Local Pages.

  • IFRAME

  • POP-IN

  • URL directe (débranchement)

• Mapping of locations between solutions (via the externalID field in Agendize)

• Publish your appointment scheduling buttons on your Pages via Modules (learn more: https://hitchhikers.yext.com/tracks/pages/  )

Requirements: 

• Agendize Online Appointment Scheduling

• Yext Pages

Add Your Appointment Scheduling URL to Your Google Business Profile Listings Managed by Yext

When users search for your business on Google, your Google Business Profile (GBP) listing should be as complete as possible.

Did you know that you can allow customers to book an appointment directly from their Google search results page? A dedicated "Appointment" field is available on the results page to direct your customers to your booking link.

How to do this?

• First, copy the Direct URL of your Agendize appointment scheduling widget.

• Then log in to your Yext account and select the location for which you want to add the Agendize Direct URL.

• Once the location is selected, paste your Agendize Direct URL in the Appointment Links field under the Links > Additional URLs section of the location.

• Prefer to redirect your Google visitors to your website instead? You can enter the URL of your local page (Yext Pages) containing your Agendize widget in this field.

Requirements: 

• Agendize Online Appointment Scheduling

• Yext Listings

Alternatively, for a more integrated experience on your Google listings, your Agendize links can be integrated into the Google GBP "blue button". Contact Yext and Agendize to prepare and submit an application for the “Reserve with Google” program.

Track Appointment Sources

Consider customizing your Agendize URLs by adding the source of the appointment (tutorial: GET parameters & JS settings for the booking widget), for example:

• &source=pages → to track bookings from Yext Pages

• &source=GBP → to track bookings from your Google Business Profile pages

• &source=ads → to track bookings from Yext Social

These indicators will appear in the "Appointments by Source" report available in your Agendize dashboard.

Requirements: 

• Agendize Online Appointment Scheduling

• Agendize Report

Request Customer Reviews After Appointments

Option 1: Automatically send an email and/or SMS after each appointment. Message templates are editable so you can adjust the content and button link (tutorial)

Option 2: Configure an Agendize Watcher to automatically send a JSON to Yext Reviews (Tutorial: Watchers & Webhooks API and https://hitchhikers.yext.com/tracks/reviews/rv107-review-generation/ ).

This option can be combined with an Agendize Workflow (Tutorial: Workflows)

Requirements: 

• Agendize Online Appointment Scheduling

• Agendize Workflows

• Yext Reviews

• API Keys (if: Agendize Watchers)

Solutions for Enterprise and Multi-Location Networks

Managing multiple locations and want to add appointment links for several Points of Interest (POIs)? Agendize APIs (Agendize Developers) and Yext APIs (Hitchhikers) will be useful for large-scale deployment or integration with your third-party tools.