Requiring multi-factor authentication (MFA) for your organization

Modified on Wed, 8 Jul at 5:08 PM

Security · MFA · Administrators

As an account administrator, you can require multi-factor authentication (MFA) for every user of your organization. Each user will then confirm their sign-ins with a one-time verification code sent by email.

Where to find this setting?
Click your profile icon (top right corner) and open Account settings. The option is located in the Multi-factor authentication section.

Required permission: you must be an administrator of the organization.

Enabling MFA for all users

  1. Click your profile icon (top right) and open Account settings.
  2. Turn on the toggle Enable multi-factor authentication for your organization.
  3. Click Save at the bottom of the page.

What happens for your users

  • MFA is enabled on every user account of the organization.
  • Each user benefits from a 7-day grace period: they can still sign in normally, and a banner shows them the date when MFA becomes mandatory.
  • After the grace period, a verification code (valid for 5 minutes, sent by email) is required at every sign-in.
Important
Individual users cannot turn MFA off themselves once it is enforced. If your organization needs to disable it, contact our support team.

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